Change is hard. Organizational changes, large or small, can bring out the biological ‘fight or flight’ instinct. In the workplace, this may bring out employee reactions such as confusion, fearfulness, anger or even resistance to change. Leaders will often observe a preference for doing things the way they have always been done, even if those old ways may be cumbersome, annoying, inefficient and ineffective.

Garcia-Hanson & Associates Consulting helps organizations succeed by capitalizing on their greatest asset – their people! We guide leaders to success by helping them develop high-performing teams.

High-performing teams share a common vision, goals, and outcome metrics. There is a high level of trust from leadership and an emphasis on cross-sector collaboration. An inclusive and diverse array of backgrounds, perspectives, experiences and contributions are highly valued.

At GHA, we guide leaders in managing change and increasing the effectiveness of their organization by helping them develop and communicate a common vision and goals, and work with them to develop a plan that engages employees at all levels of the organization as early as possible. Utilizing this approach, while keeping a focus on diversity and inclusion in all facets of the work. creates a truly inclusive and transparent approach that sustains successful change and increases employee engagement, satisfaction and retention.

Examples of Work:

• Led merger and reorganization of ten distinct, formerly disconnected, departments into one large division. Improved customer service, employee performance, and program delivery. Exceeded established targets by almost 8% within one year.
• Facilitated complex LEAN process that converted an intricate multi-step, de-centralized process into a clear, centralized one. Resulted in an 85% reduction in processing time.
• Conducted individual coaching for managers and employees to improve employee performance and positive workplace behavior. Resulted in noticeable increase in productivity of individuals, as well as the entire organization and a 100% retention rate of employees within that department.